Order

Order your Strong 8K line

Four short panels and a running total. Nothing is charged on this page; the card is handled on the gateway in the last step.

Your order in four panels

Each panel below is one decision. The summary updates as you go, and the Continue button opens the secure payment page.

  1. Plan and device slots
  2. How you watch
  3. Your details
  4. Payment on the gateway
Choose a plan length

Each price is for one device slot, in US dollars, paid once for the whole length.

One slot plays one stream at a time and comes with its own login. Each slot costs the full plan price, so the total multiplies. Up to 10 slots per order; installing the app on more devices is free.

How you watch
Delivery type

Printed on the sticker under the box; it follows the pattern 00:1A:79:XX:XX:XX.

Puts the USA & Canada, Europe & UK or Arabic groups at the top. Nothing is removed, and support changes it later free of charge.

Left unticked, adult categories are not added to the line.

Your newest active line on this email is extended from its current end date and keeps its login details; no new line is created.

Your details

Login details and the expiry reminder go to this address.

With the country code, for example +1 or +44.

Check two things before paying

Your email address: the login details and the reminder before expiry go there, so a typo delays everything until support can check the order. And the device-slot count: one slot plays one stream at a time, each slot is a full plan price, and you can add another later with a new order.

Renewing an existing line?

Use the same email address as the original order and tick the renewal box. The newest active line on that email is extended from its current end date with the same login details, instead of a fresh line being created. Lines ordered before October 2026 are not in this system; renew those through the classic portal or the contact page.

What happens after you pay

The gateway confirms the card payment, activation runs automatically and the order status page shows your login details, typically about 2 minutes later; the same details arrive by email. A first order also creates your Strong 8K account: email address plus a 9-digit password, sent by email, for My account.

If the payment step stalls

Three common cases:

  • Card declined: the order is saved. Open the order status page and press Pay again with the same or another card.
  • Payment page timed out: nothing was charged; restart the payment from the order status page.
  • Charged, but the status still says waiting for payment: do not pay twice. Send the order number through the contact page and we match the payment by hand.